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Bartec User Group 2023

22nd March 2023 • 9:30am - 4:00pm

Calling All Waste Warriors!

With so many changes to policies and services expected in 2023 we have brought forward our annual user group meeting to the start of the year. The theme this year is super heroes and how we can all lead the way to improve services, reduce emissions and modernise the way we work.

Bartec User Groups are designed for our users to share success stories, make plans for the future and help each other. They are all about you, not about us, and we have guest speakers from inside and outside our industry. who we believe will inform and inspire you for the year ahead.

What To Expect

The last BUG was a regional event in September 2022 – just look what you missed!


The program below is still developing and subject to change.

9:00 Registration and Refreshments

9:30 Session 1

Welcome Address

Introduction from our Managing Director

Tim Hobbs


The world of waste is changing. How can waste managers take crews, bosses, local politicians and residents on a positive journey?

Inspire people with positive communications and the power of story-telling, without relying on “Do’s and Don’ts”.

The Secret Keynote!

10:45 Coffee and Cake

Relax with tea, coffee and cakes, meet your fellow users and get hands-on with some of our latest technology.

11:15 Session 2 – Community Engagement

Collective Communities

Collective Portal is the future of waste comms, giving your residents and business customers direct access to their services.

Authorities are already using Portal for live collections calendars, paid garden waste subscriptions and missed bin processing.

John Smith

Leeds Bins

A look at the success of the Leeds Bins app and how it could help you communicate service changes to residents


Electronically Signing Documents

The demise of DEFRAs EDOC platform is not the end of electronic waste transfer notes. Collective now integrates electronic signatures and document management for a fully-automatic process.

A current user explains how it works for them.


Collective Resident’s App

Our Resident’s App is the perfect complement to Collective Portal, putting instant, automatic push notifications, bin calendars and common transactions such as missed bins right onto your resident’s smartphones, tablets and even their smart speakers.

Tim Hobbs

12: 30   LUNCH

13:30 Session 3 – Service Planning and Design

Industry Update

Information on how DRS, EPR and other legislative changes are being implemented in England, Scotland and Wales


FleetRoute Service Optimiser

Using FleetRoute to ask, and answer, the big questions about new collection schemes

Kate Raynor

Dynamic Optimisation

Reactive work is unpredictable but Collective’s Dynamic Optimiser can continuously calculate the best route for bin deliveries, bulky waste collection, litter bin routes and even commercial collections.

Reduce unnecessary mileage and emissions and monitor capacity in real-time.

Steve Deakin

Balancing Act

Keeping your routes balanced and productive is important to service delivery and crew morale. We’ll show you new functionality to reveal the hidden productivity in your existing operation and how to unlock it.

Tim Hobbs

15:00 Refreshments and Open Discussions

15:20 Session 4 – Telematics

Innovations in Safe Working

Councils are increasingly using technology to increase the effectiveness of monitoring and improve the safety of their crews and residents. We’ll hear how that works in practice and how concerns over security and privacy are being addressed.

Tim Hobbs

Using Video to Solve Service Issues

Live access to on-board video is changing how councils deal with complaints. Rapid access to a birds-eye view of services not only helps to determine what happened but also allows councils to improve processes for the future.

Tim Hobbs

Getting Here

Travelling by car

The British Motor Museum is five minutes from Junction 12 of the M40, on the B4100 near the village of Gaydon. It is signed locally with brown Motor Museum road signs.

Exit the M40 at Junction 12 and turn left, following the brown Motor Museum signs. Continue for approximately 1 mile and the entrance to the British Motor Museum is on your left.

The Museum has free and ample parking for visitors. 


If you’re travelling from out of the area, the nearest rail stations are Leamington Spa & Banbury.

If you’re planning to cycle from nearby, plan your route using the Cycle Streets website here.

The British Motor Museum has a bike park on the gravel parking area around the back of the main Museum building. 

Electric Vehicle Charging Points

There are six charging points to the rear of the Museum visitor car park, two of which have a 22kw charging socket and the rest have 7kw charging sockets. There are four charging points at the Conference Entrance located at the back of the Museum building, each with 7kw charging sockets. You can charge your electric vehicle using the Shell Recharge Solutions app or ad-hoc using a QR code on each of the EV stations.

Do you have a story to tell?

We will feature success stories from our clients on the day.  If you’ve got something to share we’d love to hear from you!

We want to help you do better

Our better promise

We’re here to help you towards a better future with a happier public.

Here to help you serve the public better

Here to help you provide better public services

Here to help you provide better joined-up systems