8th September 2022 • 9:00am
Bartec User Groups are designed for our users to share success stories, make plans for the future and help each other. BUG North West was no different as you can see from the testimonials of our users, staff and partners!
You can see the program below, and even watch some of the sessions here.
9:00 Registration and Refreshments
9:30 Session 1
Keynote from our Managing Director, exploring what council waste services can learn from the world of online dating.
Introducing Collective Performance, a consolidated environment to make waste collection more sustainable and effective.
How councils are using technology to transform their approach to safety, from risk assessments to crew monitoring
10:45 Coffee and Cake
Relax with tea, coffee and cakes, meet your fellow users and get hands-on with some of our latest technology.
11:15 Session 2 – Flash Demonstrations
Our ‘flash demonstrations’ are early insights into ideas and features that are just released or coming soon. Please get involved and tell us whether you like what you see, and how we could make it better.
How can you safely implement mobile communications with vehicle crews? We’ll show you how Collective might replace radios with a safer, cheaper alternative.
Tim Hobbs
+ special guest!
How can Collective help you improve assisted collection performance?
We have implemented significant enhancements recently – get hands-on with the new features and get them implemented!
Alvin Miller
Tim Hobbs
Do you have an effective end-of-route debrief? We’re adding a fast and simple online debrief function so you can quickly capture key performance data from your crews and act on it.
Simon Fitzgerald
Tim Hobbs
The data you already have in Collective, and enhanced information from telematics, cameras and vehicle systems can improve your response to missed bin complaints and help you understand why they occur.
In this session we will discuss how customer-facing and back-office Collective systems can make missed bin processing better.
Trudy Hand
Tim Hobbs
Keeping your routes balanced and productive is important to service delivery and crew morale. We’ll show you new functionality to reveal the hidden productivity in your existing operation and how to unlock it.
Steve Deakin
Tim Hobbs
12: 30 LUNCH
13:30 Session 3
Learn how Collective Communities can put your services right in the hands of residents, with or without CRM and web-forms.
Seamlessly integrate permits and labels into your garden waste services.
And our new system for management of public bins!
Staffordshire Waste Partnership are combining the resources and expertise of their member councils to create shared services on the Collective platform.
Introducing our new training team and new packages to help your crews and back-office staff get the best from their system.
15:00 Refreshments and Open Discussions
15:30 Open Discussions
What’s next for product and service development?
Anything you want to know about mobile devices, Aidan and Kane can advise. If you’ve got a specific question bring along a device and we’ll help you.
If you’ve got specific processes that you’d like to improve, drop in and pick our brains. We’ve probably dealt with something similar already and we’d love to help!
We will feature success stories from our clients on the day. If you’ve got something to share we’d love to hear from you!
We want to help you do better
We’re here to help you towards a better future with a happier public.
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