Bartec Municipal Technologies

Bartec User Group North West

8th September 2022 • 9:00am

8th September ’22, Manchester

Bartec User Groups are designed for our users to share success stories, make plans for the future and help each other. BUG North West was no different as you can see from the testimonials of our users, staff and partners!


You can see the program below, and even watch some of the sessions here.

9:00 Registration and Refreshments

9:30 Session 1

Welcome Address

Keynote from our Managing Director, exploring what council waste services can learn from the world of online dating.

Tim Hobbs

Collective Performance

Introducing Collective Performance, a consolidated environment to make waste collection more sustainable and effective.

Steve Deakin

Lee Houghton

Collective Safety

How councils are using technology to transform their approach to safety, from risk assessments to crew monitoring

Katy Fidler, Biffa
Simon Beavers

10:45 Coffee and Cake

Relax with tea, coffee and cakes, meet your fellow users and get hands-on with some of our latest technology.

11:15 Session 2 – Flash Demonstrations

Our ‘flash demonstrations’ are early insights into ideas and features that are just released or coming soon. Please get involved and tell us whether you like what you see, and how we could make it better.

Video Killed the Radio Star

How can you safely implement mobile communications with vehicle crews? We’ll show you how Collective might replace radios with a safer, cheaper alternative.


Tim Hobbs
+ special guest!

Improving Assisted Collections

How can Collective help you improve assisted collection performance?

We have implemented significant enhancements recently – get hands-on with the new features and get them implemented!


Alvin Miller
Tim Hobbs

Daily Debriefing

Do you have an effective end-of-route debrief? We’re adding a fast and simple online debrief function so you can quickly capture key performance data from your crews and act on it.


Simon Fitzgerald
Tim Hobbs

Missed Bin Processing

The data you already have in Collective, and enhanced information from telematics, cameras and vehicle systems can improve your response to missed bin complaints and help you understand why they occur.

In this session we will discuss how customer-facing and back-office Collective systems can make missed bin processing better.


Trudy Hand
Tim Hobbs

Balancing Act

Keeping your routes balanced and productive is important to service delivery and crew morale. We’ll show you new functionality to reveal the hidden productivity in your existing operation and how to unlock it.


Steve Deakin
Tim Hobbs

12: 30   LUNCH

13:30 Session 3

Collective Communities

Learn how Collective Communities can put your services right in the hands of residents, with or without CRM and web-forms.

Seamlessly integrate permits and labels into your garden waste services.

And our new system for management of public bins!

John Smith
Louise Lambourne, Permiserv

Partnerships and Joint Working

Staffordshire Waste Partnership are combining the resources and expertise of their member councils to create shared services on the Collective platform.

Andrew Bird, Staffordshire Waste Partnership

Training and Consulting

Introducing our new training team and new packages to help your crews and back-office staff get the best from their system.

Lee Houghton

15:00 Refreshments and Open Discussions

15:30 Open Discussions

Roadmap and Q & A

What’s next for product and service development?

Tim Hobbs

Device Clinic

Anything you want to know about mobile devices, Aidan and Kane can advise. If you’ve got a specific question bring along a device and we’ll help you.

Aidan McNiffe, Kane Berry

Process Clinic

If you’ve got specific processes that you’d like to improve, drop in and pick our brains. We’ve probably dealt with something similar already and we’d love to help!

Do you have a story to tell?

We will feature success stories from our clients on the day.  If you’ve got something to share we’d love to hear from you!

What To Expect

We want to help you do better

Our better promise

We’re here to help you towards a better future with a happier public.

Here to help you serve the public better

Here to help you provide better public services

Here to help you provide better joined-up systems