Waste Management Platform

You can see all collection problems reported by operators on the ground, such as contaminated or inaccessible bins, so these cannot be reported as missed by residents, and complaints are easier to handle with real-time feedback. Where collections are delayed due to breakdown, weather or staffing, for example, the calendar will be automatically updated with the rescheduled collection date and time to keep residents informed and happy.

Reporting missed bins is easier than ever with Collective Portal. There are no forms to fill in – the missed bin can be reported in one simple click. Every report is pre-validated to ensure only genuine missed collections can be reported to the waste team for resolution. Damaged or missing containers and other collection problems can also be reported and rectified automatically. Your missed bin policies are user-configured and immediately
implemented in the Portal and any other reporting channels you have.

Collective Portal requires no middleware or coding; the service is hosted securely on our servers, is styled to match your corporate website and uses your existing .gov.uk web domain. Benefit from secure online payment that uses your existing credit and direct debit card payment system. Collective is designed for computers, phones and tablets, and is supported on all major browsers.

Subscription-based services, whether free or paid, are available directly through Collective Portal. You can offer online recurring payments, automated bin delivery and integrated fulfilment of bin tags/labels.

Collective Portal doesn’t require any CRM system or online forums, but it can be integrated with existing forms or ticket-based systems from Jadu and other leading vendors. Integration with leading payment services and compatibility with multiple single-sign-on providers makes Collective Portal the fastest, most modern solution for local authority subscription services.

Collective manages your full estate of litter and dog bins, with either smart labels or live sensors to ensure you know exactly what you have and where it is. Your residents can see the current status and planned works for the bins they use and care about, simply scanning the QR code to see recent and future collections and quickly report problems with any bin.