Communications & Engagement

Collective Newsfeed is an optional module for the Resident’s Portal, giving waste and recycling teams a new and exciting way to contact their users quickly, effectively and at a very low cost.

✓ Instant Information and Push Notifications

Newsfeed gives residents instant information about their services, automatically. Newsfeed can send push notifications about live issues – missed bins, delayed routes and contaminated bins, directly to those affected.

Residents no longer have to check the website or call the council to find out what has happened.

✓ Targeted, Relevant Information

Newsfeed easily targets segments of your residents – e.g those without a garden subscription, areas of low presentation, assisted collections, getting the right messages to the appropriate audience every time.

Provides personalised updates on bin collections, missed bins, and other waste services using data from Collective.

✓ Rich Media Support

Engaging social-media style posts can be created manually or automatically with optional comments and user reactions.

✓ Cost-Effective & Scalable

Handles high volumes of enquiries simultaneously, reducing staff workload and operational costs.