Domestic Waste Management

Collective is the comprehensive software solution for domestic waste management. Our modular, cloud-based platform has been designed to transform local authority waste and recycling operations.

Experience More with Collective

Domestic Waste Management Software

Collective enables councils to manage multiple services from one central system, improve resident engagement, and make smarter, data-driven decisions. By reducing mileage, carbon emissions, and safety risks, and integrating customer portals, API access, and route optimisation, Collective helps councils to:

  • Streamline waste management operations
  • Enhance customer service
  • Reduce operational costs
  • Plan for the future

With a focus on safety, efficiency and innovation, Collective delivers a transformative experience for both your operations and your residents.

Unparalleled Safety and Efficiency

Collective ensures your drivers are always on track, minimising delays and optimising fuel consumption while protecting your crews.

  • Real-time route information via Collective Transport Planner
  • In-cab telematics provide real-time safety feedback
  • Onboard CCTV monitors vehicle use, identifies risks and unsafe behaviours

Exceptional Resident Services

The Resident’s Portal empowers residents with a seamless online experience:

  • Access collection schedules
  • Manage garden waste subscriptions
  • Request food waste collections
  • Report missed bins

Resident’s Portal is designed to mimic your council website, providing a familiar and secure environment. 

  • Seamlessly integrate with existing CRM and comms systems
  • Enhance the user experience
  • Streamline online processes 
  • Reduce administrative costs

Food Waste Subscriptions

Collective makes it easy for residents to access food waste collection services and request new containers and caddies as they require to help local authorities meet their food waste collection goals and promote sustainability.

  • Create renewable energy: Food waste that enters the general waste stream usually ends up being landfill waste or incinerated. Collecting it separately, which has been legal duty since March 2026, means it can go through a process which generates renewable power by producing organic fertiliser.
  • Promote a circular economy: Transforming food waste into renewable energy and fertiliser contributes to a circular economy, allowing food waste to become part of the growing process of new food.
  • Experience lower disposal costs: Food waste is heavy, which can increase the cost of your general waste bin collection when combining both waste streams. Food waste bins are cheaper, and separation could potentially lower your waste disposal costs.

Garden Waste Subscriptions

Collective module Garden Waste Online is a comprehensive system for residents to subscribe to, pay for and manage their garden waste service. For councils, implementation is quick with minimum risk and total integration.

  • Residents can subscribe, pay and renew online
  • Multiple payment options
  • Maximise subscriptions with fixed-year and rolling-year payments
  • Automated and efficient service delivery

Special Collections for Bulky Waste

Collective offers a powerful, off-the-shelf system for residents to book collections of bulky waste, waste electricals and other one-off items via your website, by phone or on a mobile device through Special Collections Online.

  • Integrated, online bookings
  • Compliant and efficient collections
  • Multiple payment options
  • Booking confirmation and collection reminders

Why choose Collective?

Leading councils choose Collective domestic waste management software to manage their operations and enhance resident satisfaction across their municipality.

Join the 100+ councils across the UK who experience Collective every day!

The Future of Domestic Waste Management

Collective is more than just domestic waste management software; it’s a transformative solution that empowers you to optimise your operations, enhance customer service, and pave the way for a more sustainable future. 

By leveraging Collective’s comprehensive features and innovative technology, you can set your domestic waste management service apart and achieve new levels of success.

Book a call to discuss how we can help you improve your domestic waste management services and enhance resident satisfaction within your municipality.

Book a call with us today!