Residents will have instant online access to their waste services as the council implement Collective Portal
Thanet are the latest UK council to opt for Collective Portal to enhance their waste and recycling service.
Collective Portal will give Thanet residents online access to their waste and recycling collections, including garden waste, missed bins and other commonly used services.
Garden waste will be the first service available online. Residents will have an online collection calendar and be able to subscribe and renew their services directly, including secure online payments.
Collective Portal is a single-source solution which does not require any integration with CRM systems or the council’s website. It can be implemented quickly and at a much lower cost than traditional multi-vendor systems. Key business rules and service parameters are maintained through the admin control panel with zero code.
Fareham Borough Council were the first to implement Collective Portal, with their system going fully live on 1st September 2021 (read more).
We want to help you do better
We’re here to help you towards a better future with a happier public.
industry updates and news
Keep up to date with the waste collection industry and discover expert insights from our team.
When you design and promote your waste service, do you know who it is for?
Tim Hobbs
May 24, 2023 • 2 min read
If you didn’t make it to our North West User Group last month, don’t despair – some of the key…
Tim Hobbs
Sep 27, 2022 • 13 sec read
I studied data for assisted collections on one day in July. The figures are quite shocking.
Tim Hobbs
Aug 13, 2022 • 8 min read
Close