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Bartec User Group South East

2nd March 2022, Brands Hatch Circuit

Our user group events are back on track, quite literally!

Don’t miss our South East User Group event at Brands Hatch Circuit. Held on 2nd March ’22, the day will feature presentations, group discussions, plans for the future and lots of networking opportunities. Lunch and refreshments are, of course, provided with the stunning Brands Hatch circuit as a backdrop.

Register now to join your fellow Collective, FleetRoute and SafeActive users and share your experiences, plans and expertise.

How to Get There

Brands Hatch Circuit is at

Brands Hatch Circuit
Fawkham
Longfield
Kent DA3 8NG

Just 3 miles from junction 3 (Swanley) of the M25, it is linked via the A20 to the M20 and M25/26 motorways.

Regular services to Swanley station operate from London Victoria.

For maps and directions from where you live, please click here.

Program

9:00 Registration and Refreshments

9:30 Session 1

Welcome Address

Tim Hobbs

Collective Control Centre

How Collective Control Centre saves supervisor time and keeps you in control of daily operations.

New facilities to monitor progress and reallocate work

Steve Deakin

CollectiveX Vehicle and Team systems

Easy-to-use in-cab and mobile systems to keep your teams up-to-date, productive and safe.

Enhanced vehicle checks and site-based collections

Kate Raynor

New Training Options

Introducing our new training team and new packages to help your crews and back-office staff get the best from their system.

Lee Houghton

10:45 Coffee and Cake

Relax with tea, coffee and cakes, meet your fellow users and get hands-on with some of our latest technology.

11:15 Session 2, Breakouts

Safe Working

What challenges do you face in complying with Health and Safety legislation and how can technology help?

What are the benefits of outsourcing safety management to specialists and how could that work?

Facilitator: Steve Deakin

Improving Missed Bins Performance

What are the key causes of missed bins and how can we design them out of services?

How can camera and telematics technology resolve complaints faster and more reliably?

Facilitator: Tim Hobbs

Residents Portal

What are the pros and cons of residents directly accessing waste services without CRM or e-forms?

How can services like bin deliveries and bulky waste collections go online?

Facilitator: Kate Raynor

12: 30   LUNCH

13:30 Session 3

Online Waste Services

Thanet have moved to Collective Portal for all garden waste subscriptions and missed bin enquiries

Mark Greening will discuss their experiences of adopting the new system and how it is improving service to residents.

Mark Greening
Thanet District Council

Clinical Waste Services

A brief introduction to how one of our customers is moving to automated on-demand collections of clinical waste.

Kate Raynor

Replacing WebView

Collective Portal will replace our legacy WebView product in the coming months. We will demonstrate the improvements in ease-of-use and compliance.

Tim Hobbs

14:30 Refreshments

14:45 Session 4

Roadmap

What is coming next from Bartec Municipal Technologies?

Information on the next User Group

Facilitator: Tim Hobbs

Following the formal program we will run ad-hoc breakout sessions and a ‘Helpdesk Surgery’ for anyone who wishes to participate.

Do you have a story to tell?

We will feature success stories from our clients on the day.  If you’ve got something to share we’d love to hear from you!


 

What To Expect

Our last user group was held in November ’21 – look what you missed!

We want to help you do better

Our better promise

We’re here to help you towards a better future with a happier public.

Here to help you serve the public better

Here to help you provide better public services

Here to help you provide better joined-up systems